This course is specifically for Dematic technicians and staff required to work aloft on ASRS cranes, racking and conveyor systems.

This course has been designed in consultation with Dematic Safety and Operational staff to address the requirement to maintain competency for technicians working aloft, and that may be required to participate in a rescue at height.

Initial training must be undertaken in nationally recognised Work safely at height RIIWHS204E and Participate in a rescue operation PUASAR022.

This training does not cover work at height or rescue in freezer environments, please refer to Dematic Work at height and rescue in freezer environment half day training module.

Units Delivered

The following units will be included in your certificate:

P00118 - Dematic WSAH/RSO refresher

Course Delivery

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Course Durations

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

Face-to-Face face-to-face contact time of at least 4 Hours

An individual undertaking this course with Heightsafe Solutions will need to demonstrate the following to be eligible for entry: 

  • Prior completion of nationally recognised training Work safely at height RIIWHS204E and Participate in a rescue operation PUASAR022

● Physical capability to be able to meet the demands of the practical demonstration skills  

● Capable of working under supervision in a team while being physically able to complete individual tasks relating to conducting a first response rescue operation, in a range of scenarios 

● English language communication skills in reading, writing and spoken language equivalent to ACSF L1 – to find more information on the Australian Core Skills Framework Levels go to https://research.acer.edu.au/cgi/viewcontent.cgi?article=1011&context=transitions_misc  for assistance with Literacy go to The Reading writing Hotline:  https://www.readingwritinghotline.edu.au/ 

This certificate has an industry recommended renewal period of 12 months

Practical assessments

Performance Tasks – Review Dematic Company Policy, Procedures and permits relevant to height and rescue work

Identify, select, inspect and use appropriate height access equipment, including drop object measures.


Performance Tasks – Prepare for, undertake & complete first response rescue using prerigged kit 

Recognises, selects, correctly sets up and nominates maintenance requirements for nominated kit

Uses a documented SWMS / rescue plan and completes a gear inspection sheet

 Engages in a team safety meeting to plan the rescue scenario

Nominates local team and site safety personnel / rescue team leaders / external rescue & emergency services

Communicates understanding of signs of operational stress in self and others

Nominates appropriate risk controls for identified hazards and uses risk controls in rescue scenario

Responds to internal & external situational cues before, during & after rescue scenario

Contributes as part of a rescue team to recover an incapacitated worker/mannequin in rescue scenario(s) using a pre rigged rescue kit in nominated scenarios

 Applies basic casualty management & movement as part of first responder rescue team

Uses spoken communication to effectively communicate before, during & after rescue scenario

Uses two-way radios (trunked or UHF) to effectively communicate during rescue scenario

Uses hand signals to indicate stop, raise & lower during rescue scenario

Participates & contributes to a rescue scenario debrief and report 

Written assessments

Uses a documented SWMS / rescue plan and completes a gear inspection sheet

This course does not lead to a nationally recognised certificate